WhatsApp may soon ask users to verify their identity to make payments
WhatsApp may soon ask users to verify their identity to make payments on the platform. New strings spotted in the latest WhatsApp beta release suggest that the messenger will require users to upload verification documents to continue using payments on WhatsApp.
Currently, when you set up WhatsApp Pay in India, the service only verifies the phone number linked to your bank account to enable UPI-based transactions. In Brazil, the messenger uses Facebook Pay to validate users’ credit or debit cards to facilitate payments. At the moment, the service doesn’t require users to submit any identity verification documents to make payments. However, that might change soon.
WhatsApp v2.21.22.6 beta includes a few new strings which suggest that users might have to submit identity verification documents to continue using payments.
<string name="notification_payment_document_reupload_step_up_required_message">"Your identity couldn't be verified. Try uploading the documents again."</string>
<string name="notification_payment_document_reupload_step_up_required_title">WhatsApp Support</string>
<string name="notification_payment_document_upload_step_up_required_message">Verify your identity to continue using payments on Whatsapp.</string>
<string name="notification_payment_document_upload_step_up_required_title">WhatsApp Support</string>
While we’re not sure why WhatsApp would want users to verify their identity to make payments, we think it could be due to a couple of different reasons.
Speculation: Why WhatsApp could ask for identity verification to make payments
- The messenger might be preparing to launch WhatsApp Pay in a new region. The identity verification mentioned in the strings above could just be a legal requirement in that region. If that’s the case, WhatsApp Pay users in India and Brazil won’t be required to submit any documents.
- The identity verification might be limited to those who use WhatsApp Pay to receive payments for their businesses.
- Other UPI-based apps, like Google Pay and PhonePe, don’t require users to submit any documents to transfer or receive money. However, wallet apps like PayTM do ask for KYC verification as per RBI guidelines. This leads us to believe that WhatsApp could be working on a wallet feature for WhatsApp Pay, which would require users to submit identification documents. But we’ve seen no other evidence related to a wallet feature, so far.
WhatsApp is yet to make an official announcement regarding this change. Since the new strings have just made their way to the beta version, it might be a while before the company reveals any details. We’ll make sure to let you know as soon as we have more info.
The post WhatsApp may soon ask users to verify their identity to make payments appeared first on xda-developers.
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